If you have problems with our software, we think that this might be our problem rather than yours.

Therefore we do not only help you, but you also help us to constantly improve our products. Our Team works hard so that every customer can use our software without any problems.

Please contact our technical support team if you have problems with our software. Your request will be processed as soon as possible during our business hours from Monday to Friday from 10am to 6pm GMT.

We provide technical support for a period of 45 days after the purchase of the product at no charge. After the 45-day initial support period, technical support will only be provided to those customers who have purchased a maintenance agreement/support plan.

Before contacting our technical support team, please consult the documentation and check the knowledge base for solutions to commonly asked questions.

If you found a bug in one of our products you can report it to us by starting the application and selecting Report a Bug from the Help menu. If you want to share your ideas with us you can do so by starting the application and selecting Share your Ideas from the Help menu.

Select from the options on the left menu to get help with your zebNet product.

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